Medical Assistant/Medical Receptionist

Job Details
High school diploma or equivalent is required
The Medical Assistant will be expected to provide excellent customer service and high quality care to any and all patients seen and treated within the practice. This position requires working at least one evening.
The Medical Assistant provides administrative support to Provider Practice group and serves as liaison between patient and clinical staff. Greets, instructs, directs, and schedules patients. Performs duties in support of the Crozer-Keystone mission to ensure the highest quality of patient care in an economically sound and efficient manner. This position serves all age populations.
Education and Training: Graduate of an approved Medical Assistant Program required. High School Diploma or equivalency required.
Registration, Licensure and/or Certification: Medical Assistant Certificate or registration preferred. Current CPR certification required.
Experience: Previous physician practice experience preferred. Previous healthcare insurance billing experience preferred. This individual must be a highly organized self-starter with knowledge of medical insurance and have computer experience.
An ideal candidate would possess the following:
Demonstrated customer service, communication, and interpersonal skills
Strong insurance knowledge base
Demonstrated knowledge of medical and coding terminology
Knowledge of Practice Management / Electronic Medical Record Systems, preferably with Cerner / Centricity
Working knowledge of Microsoft Office
Knowledge of ICD-10 preferred
Knowledge of Autoclaving and EKGs preferred
The primary responsibilities of this position include:
Preparing patients for examination
Taking / recording accurate vital signs and medical histories
Lab requisition and specimen preparation
Phlebotomy / vaccine administration
Assisting the Care Team in patient pre-visit preparations
Assisting patients with scheduling tests and referrals
Ordering and maintaining medical supplies
Patient / phone triage
Insurance pre-certifications and referrals
Patient check-in / check-out
Appointment scheduling
Answering telephones
Scanning documents into EMR per practice process

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